Our cutting-edge technology
is your leg up on the competition...
We've dedicated resources to provide our agents with top-tier computers, systems, and equipment, ensuring their constant online presence, uninterrupted communication, and unwavering reliability.
Secured Offices
ITS offices prioritize security through biometric verification clearances, ensuring that only authorized officials and employees can access the premises. This proactive measure mitigates the risk of data breaches, providing a robust safeguard for sensitive information and ensuring the overall security of your data.
Backup Generators
ITS offices are equipped with backup power generators and servers, ensuring uninterrupted operations to eliminate any risk of downtime. This commitment to reliability means that both your practice and your patients can rely on us to consistently answer the phone, providing dependable service without interruption.
Monitor Your Agents
With ITS, you can actively engage, monitor, and supervise your remote staff through our advanced audio and visual monitoring software. This technology provides real-time insights, fostering a seamless connection that makes it feel as if your staff is right there in the office beside you.
THE CANDIDATE SELECTION & ONBOARDING PROCESS
HOW IT WORKS
Our recruitment and training procedures ensure that your chosen agents are not only productive, but perfect."
Alexia Petruzziello, Executive Director at Ideal Tech Staffing
Chosen candidates trained on your practice's specific operations and systems, including your preferred electronic medical record. 1 on 1 training with the practice's manager or representative via Zoom or other video conference platforms guarantee seamless integration onto your staff.
03:
Training
The selection process involves inviting candidates who meet our criteria for an introductory interview with the practice's manager/s. Following initial interviews, practice managers choose their preferred candidates.
02:
Selection
During your initial consultation, our senior leadership team will delve into the specifics of your practice's operational needs. We are committed to identifying your operational needs.
01: Consultation
The Modern Staffing Method
Ideal Tech Staffing leads the charge in revolutionizing collaborative staffing solutions through its technologically advanced support. With offerings such as 24/7 patient communications, real-time agent monitoring, and a dedicated leadership team, ITS is redefining how practices staff.
Practices nationwide trust ITS to fulfill their staffing needs
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Medical Support Specialists
With our rigorous training procedures, HIPAA and GDPR certification requirements, and EMR system qualifications, there is no doubt about the caliber of staff you are receiving with ITS. Our staff undergoes thorough training, ensuring they have the necessary skills for their roles.
A Lasting Partnership
At Ideal Tech Staffing, we go far beyond simply matching your practice with remote specialists. Our devoted team of supervisors diligently monitors your selected agents' performance and continuously stays connected with your team, for time to come.
Identify your needs
During your initial consultation, our senior leadership team will delve into the specifics of your practice's operational needs. We are committed to identifying your operational needs.
STEP 1
Select your agents
The selection process involves inviting candidates who meet our criteria for an introductory interview with the practice's manager/s. Following initial interviews, practice managers choose their preferred candidates.
STEP 2
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Training
STEP 3
Chosen candidates trained on your practice's specific operations and systems, including your preferred electronic medical record. 1 on 1 training with the practice's manager or representative via Zoom or other video conference platforms guarantee seamless integration onto your staff.
